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");} ");} Who is Concentrix? Different by Design Locations Newsroom Awards & Recognition Solutions Analytics & Consulting Automation & Optimization Customer Engagement Centers Digital Self-Service Experience Design & Mobility Finance & Accounting Gig Platform Marketing Solutions Technology & Systems Integration Voice of the Customer Industries Automotive Banking & Financial Services Consumer Electronics Energy & Public Sector Healthcare Services Insurance Media & Communications Retail & e-Commerce Technology Travel, Transportation & Tourism Resources Thought Leadership Research Fact Sheets Videos Webinars Infographics Virtual Tour Contact Careers What Makes Us Different Next Gen Customer Engagement CX Digital Transformation Digital Design & Marketing Customer Experience Insights Reimagine your business with a partner who is truly different. Concentrix brings together unmatched talent and all the tools and capabilities to power the greatest customer engagement. Learn More What Makes Us Different Next Gen Customer Engagement CX Digital Transformation Digital Design & Marketing Customer Experience Insights Create exceptional customer engagement. Global customer engagement centers, business automation and real-time insights to seamlessly serve your customers at scale. Learn More What Makes Us Different Next Gen Customer Engagement CX Digital Transformation Digital Design & Marketing Customer Experience Insights Accelerate digital transformation. Digital self-service technology and experience design insights to help you deliver outcomes with less risk, fast. Learn More What Makes Us Different Next Gen Customer Engagement CX Digital Transformation Digital Design & Marketing Customer Experience Insights Use data to drive CX improvement. Voice of the customer software, analytics, and consulting, using data-driven insights to help you make every customer experience great. Learn More What Makes Us Different Next Gen Customer Engagement CX Digital Transformation Digital Design & Marketing Customer Experience Insights Win customers and build your brand. Digital design, mobility, and marketing solutions to help you build winning customer and employee experiences. Learn More Featured Resources De-mystifying Business Messaging Learn why business messaging is on the rise and what it can do for your business. Privacy in a Digital Age: The Great Balancing Act Get insights on how consumers prefer companies to reach out to them. Closing the Customer Feedback Loop: Avoid These Costly Missteps Learn how to achieve better financial outcomes from closed-loop programs. Digital Journeys: 4 Mistakes You’re Probably Making, and How to Fix Them Discover the digital pain points you need to resolve to deliver next-generation CX. VOC: The Action Gap Learn how to close the Action Gap and get a better return on your VOC investment. Speech & Text Insights See how we’re leading the industry in extracting intelligence from unstructured data. Generating AI-Powered CX Insights for the Frontline Discover how your speech analytics platform can provide richer frontline insights. Concentrix Customer Interaction Hub Learn how to turn disjointed interactions into contextual conversations Setting the pace for CX excellence “Concentrix is great for buyers looking for a blend of technology and services with a strong focus on analysis and action.” The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020. Learn More Business is borderless. Being global truly matters. Deliver your best brand anywhere your customers are. Your brand is more visible and exposed like never before. Learn More We bring our culture to life in everything we do. YouTube Twitter Instagram LinkedIn Facebook +1-800-747-0583 LEGAL INFORMATION | PRIVACY POLICY | E-WASTE POLICY | GDPR © 2020 Concentrix Corporation. All Rights Reserved. Menu CAREERS Cookies We use cookies to improve your online experience on our website. To accept cookies continue browsing as normal else manage them in your browser settings Find out more. Okay, thanks...